Royale Plumbing

Had a leak in our kitchen sink. I have had bad experiences with plumbers, but was pleasantly surprised with Royale Plumbing. They were nice on the phone, showed up on time, friendly and kind in person, and quick with the repair. They did a great job too. Thanks Royale Plumbing for being the most professional plumbers I have used in a very long time.

One person from this company came to change a sprinkler valve( that was wrongly placed before by them and leaking ) and when removing the valve the PVC line broke . Not only that they are trying to charge now 650$ for the PVC valve replacement that was totally fine before they came but he also left and leave the water running..

I don't know much about plumbing, but I do know good customer service. I had some issues under my kitchen sink where the drains had become disconnected. The existing plumbing was kind of a mess & the guys from Royale Plumbing replaced & repaired the hack job that was there when I bought my place. I called RP at around 4:15 in the afternoon & spoke to Janelle. She was extremely helpful & reassuring & also clear about pricing etc. Although the price seemed high (I have nothing to compare it to), there was no confusion about what I should expect. Janelle let me know that the plumber(s) would be at my place between 6pm & 9pm. 3 hours is a big window & they ended up arriving closer to 9 than 6, but I appreciated that it was on short notice. The plumbers determined that there was more work than initially anticipated & I received a call from Janelle to inform me of additional costs while the guys were there/before they did the work. The guys were quiet & clean & respectful. They were there for almost an hour, I think. They did a great job & I feel confident that things are way better than they were before. I would definitely use Royale Plumbing again.

We've used Royale Plumbing for several years at our apartment complexes, and they have been consistently amazing. Their quality of work, prices, and customer service are in a class by themselves. They genuinely care about their customer, and their product. They are very honest, and a joy to work with. Couldn't recommend them more highly.

I have a vacation rental in LA, that I try to manage from halfway around the world in Australia. When I have a problem like a blocked toilet on a Saturday night, just hours before a guest is due to arrive, I need a company I can rely on! After reading other positive reviews on Yelp, I tried Royale Plumbing. Monique was prompt and professional, and completely understood the urgency and logistics of the problem. A plumber was sent within an hour, and for what I consider a fair price for a Saturday evening. The tenant reported a perfectly working toilet, and a perfectly clean bathroom. I couldn't ask for more, and wouldn't hesitate to use Royale Plumbing again in the future.

I called Royale Plumbing when our dishwasher wasn't completely draining after a cycle. Tanya was able to schedule an appointment quickly and handled all the paperwork directly with our landlord. Luis arrived on time, quickly found the problem (a clogged drain hose) and fixed it. In a perfect world, everything would go this smoothly! Thanks Royale.

Amazing interface and customer Service by the wonderful Monique! She is knowledgeable, great at trouble shooting and even watched out for me to save money. Unprompted, she tries to zero in on the real root of the problem, to save money and time. I've worked with many plumbing companies and These guys are the Best!! Fast, Accurate, Honest and Hardworking. I really couldn't ask for better! The guys Humberto and Jose are great too. They trouble shoot and do the work in a day, what others would take weeks...seriously. Thank you Royale Plumbing!

I had Royale install a new toilet + tank in my apartment. It is a tight space with the bathtub about 12" from the toilet. After the plumber left, I noticed a small dent in the bathtub glaze, maybe caused by a metal tool hitting it. It seems like an easy fix but I don't have the experience to fix it myself. So I sent Royale a photo and they replied: "we don't do any patching work and are not held responsible for any damage done". Really? If you make the damage - that makes you responsible! Regardless of their official position, I felt like I wasn't asking for a lot. Due to their disappointing customer service, I will not use their services again.